Legal

Terms of Service

ONLINE PORQUPINE LTD · Company no. 17108652 · Last updated 10 October 2026

1. Who we are

WebGuard247 is operated by ONLINE PORQUPINE LTD, a company registered in England and Wales (company number 17108652), based in West Mersea, Colchester, Essex, United Kingdom. Contact us at hello@onlineporqupine.com.

These terms apply when you use webguard247.com, run a scan, create an account or buy anything from us. By using the service you agree to them.

2. What the service is

WebGuard247 runs a passive security scan of a website address you enter. It only looks at what any ordinary web browser can see: the TLS certificate, HTTP response headers, cookies, DNS and email-authentication records and publicly served content. It then reports the issues it finds, graded red, amber and green, with a score.

The scanner never attempts to log in, guess passwords, probe for hidden pages, exploit vulnerabilities, send unusual traffic or interact with any part of a site that is not publicly served. It is not a penetration test.

3. What the service is not

The report is information, not a guarantee. A good grade does not mean a site is secure, and a poor grade does not mean it has been breached. Our checks reflect widely accepted good practice at the time of the scan; they cannot see server-side code, databases, hosting configuration or anything behind a login. You remain responsible for your own site and for deciding what to change.

Fix-It Guide instructions are general guidance. Test any change on your own site and take a backup first. We are not responsible for changes you make.

4. Scanning other people's websites

You may scan a website you own, manage, or have permission to assess. Because the scan is passive and reads only public information, it is lawful to run against any public website, but you must not use our reports to harass, threaten, extort or disparage any site owner, or as part of any attempt to gain unauthorised access to a computer system. Misuse of a computer is an offence under the Computer Misuse Act 1990. We may block addresses, accounts or users that abuse the service.

5. Accounts

You need an account to buy a Fix-It Guide or a plan. Keep your login details private; you are responsible for activity on your account. Tell us promptly if you think someone else has access. You must be 18 or over, or using the service on behalf of a business.

6. Prices and payment

Prices are shown in pounds sterling on our pricing page and include VAT where applicable. We currently offer:

Payments are taken by Stripe. We never see or store your full card number. Subscriptions renew at the price shown when you bought them unless we have told you about a change at least 30 days in advance. You can cancel a subscription at any time from your dashboard or by emailing us; it then stops at the end of the period you have paid for.

7. Your right to cancel and refunds

Our refund policy sets out the detail. In short: the Fix-It Guide is digital content delivered immediately, and by buying it you agree that we start straight away and that you lose the 14-day cooling-off right once it is unlocked. Subscriptions can be cancelled within 14 days of first purchase for a full refund if you have not used the paid features; after that you can cancel at any time but we do not refund part-used periods. If something we sold does not work as described, tell us and we will fix it or refund you.

8. Fair use

The free scan is for genuine use. Do not automate scans, scrape our results, resell them, or run volumes that affect other users. We may rate-limit or block traffic that looks automated. Agency plans include the number of sites shown on the pricing page.

9. Availability and changes

We aim to keep the service available but do not promise it will be uninterrupted. We may change, add or remove checks and features, and will give notice of any change that materially reduces what a paid plan includes. We may suspend accounts that break these terms.

10. Our liability

Nothing in these terms limits liability for death, personal injury caused by negligence, fraud, or anything else that cannot be limited by law. Otherwise, our total liability to you for anything arising from the service in any 12-month period is limited to the amount you paid us in that period. We are not liable for loss of profit, business, data or goodwill, or for any loss arising from a security incident on your site, whether or not our report mentioned the cause.

If you are a consumer, nothing in these terms affects your statutory rights.

11. Intellectual property

WebGuard247, its reports, checks, text and design belong to us. You may use your own reports for your own purposes, including sharing them with your developer or hosting provider. You may not copy the service or present our reports as your own product without an Agency plan or our written permission.

12. Privacy

How we handle personal data is set out in our privacy policy.

13. Law and disputes

These terms are governed by the law of England and Wales and the courts of England and Wales have jurisdiction, except that consumers resident elsewhere in the UK keep the protection of their local law. If you have a complaint, email hello@onlineporqupine.com first and we will do our best to sort it out.